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DJI Care Refresh page 3

DJI care refresh

Frequently Asked Questions about DJI care refresh

Yes, the battery is covered if it is sent in with the product for replacement or repair. This applies to damage to the battery or performance loss within the coverage period.

If your drone was activated more than 48 hours ago, you must first send a verification video to DJI. Once DJI approves the video after review, you can still purchase and link the service plan.

You can extend coverage with DJI Care Refresh + if your current plan is still active or has just expired within the allowed period. You must meet specific conditions to extend the coverage for an additional year.

Yes, certain plans offer coverage for flyaway incidents where the drone is lost during flight. It is necessary that you have previously linked your account and remote control to the drone to qualify for this.